Energy Bills Rebate
Please note the Local Taxation team is currently receiving a high volume of calls. We would ask that you please do not telephone us regarding the energy rebate – all updates will be shown on this page, and there is no further information we can provide on the telephone.
If you need to contact us, you can submit your enquiry online. We will get back to you as soon as soon as we can.
Following the government announcement on 3 February 2022, households in England which are in Council Tax bands A to D will receive a £150 rebate.
The Council’s full policy may be downloaded here: Test Valley Energy Bills Rebate Policy
The Energy Bill Rebate is available to all households in Council Tax bands A to D (or are in Band E and qualify for the disabled band reduction) and consists of a one-off payment of £150 to eligible households.
If you are unsure of your council tax band, this can be found on your latest council tax bill or by visiting: Check your Council Tax Band
You must be liable for the Council Tax bill at the property to be eligible for the rebate. You will be eligible if you receive 100% Council Tax Support or are exempt because your property is occupied only:
- By students or school/college leavers,
- By person(s) aged under 18 years,
- By severely mentally impaired persons
- In the case of annexes, by dependant relatives.
Empty homes or second homes are not eligible for the rebate.
Only one £150 payment will be made per household, regardless of the number of occupants or liable council taxpayers and is to support all members of the household.
The Council has started making payments to residents who are eligible and pay their Council Tax by Direct Debit. It will take us a few weeks to make all these payments so please bear with us. You do not need to take any action.
If you sign up to pay your Council Tax by Direct Debit, this will make it easier for us to pay your £150 rebate if you are eligible. You can sign up for Direct Debit here.
If you do not pay your Council Tax by Direct Debit, we will write to you to advise how you can apply. Your letter will contain your Council Tax account reference and a unique access key which you will need in order to submit your bank details to us, so please keep this letter safe. The letter will direct you to our online form where you can submit your bank details safely – this is the quickest and easiest way to claim your Energy Rebate. The letter will also explain how you can make a claim if you do not have internet access.
Please note that the Council will never cold-call you to request your bank details.
The Council has chosen to target its most vulnerable households and will make a Discretionary Fund payment to a liable council tax payer (or an occupant where the property is exempt) where they occupy a property which meets one the following criteria on 1 April 2022:
- £205 one-off payment for Council Tax Support claimants in receipt of Disability Living Allowance or Personal Independence Payment in bands E to H;
- £55 top up payment to Council Tax Support claimants in receipt of Disability Living Allowance or Personal Independence Payment in bands A to D;
- £205 one-off payment for residents not in receipt of Council Tax Support with a Council Tax Disabled Band Reduction or Severely Mentally Impaired exemption in bands E to H;
- £55 top up payment for residents not in receipt of Council Tax Support with a Council Tax Disabled Band Reduction or Severely Mentally Impaired exemption in bands A to D.
More information about the Discretionary Scheme is detailed in the Council’s policy: Test Valley Energy Bills Rebate Policy
We aim to start making Discretionary Fund payments when we have finishing making payments in respect of the main scheme. We will contact eligible residents in writing if we require further information from you in order to make a payment. You do not need to take any action at this time.