Garden Waste Collection Service - How The Service Works

Please note that from 12pm on Wednesday, 6 January 2021 to Sunday, 7 February 2021, new customers will not be able to subscribe to the Garden Waste Collection Service.  For all existing customers, the collection service will continue as normal.  If you wish to subscribe to this service, please revisit this page from Monday, 8 February 2021. Thank you. 
If you have any issue with your current garden waste subscription you can visit our online services at or contact us on 01264 368000

The cost of joining the Garden Waste Collection Service depends on the number of wheeled bins or reusable sacks you would like us to empty each fortnight.  The annual charge is:

£35 for the initial subscription

£20 for each additional subscription


Only one garden waste wheeled bin or reusable sack will be emptied per subscription.

To look up when your garden waste collections are due, click here: When Are My Bins Collected?

What can be placed in the sacks/bins?
Grass cuttings Soil / Concrete / Rubble
Hedge cuttings Fruit and vegetable peelings
Weeds Food scraps
Small branches Coal ash
Leaves Animal waste
Prunings Commercial waste
Small amounts of windfall fruit Household waste
Potato starch wraps  


Your wheeled bin or sack should be left at the edge of your property by 7am on your collection day.

Sacks - Please do not exceed the 20kg weight limit.  Sacks over this limit may not be emptied. 

Materials put out for collection will be checked.  Heavily contaminated bins or sacks will not be emptied and an orange information tag will be attached.  All of the collected garden waste is composted to produce Pro-Grow, a high quality organic soil conditioner produced in Hampshire by Project Integra.  Pro-Grow can be bought at any Household Waste Recycling Centre or online.

Garden waste will only be collected in wheeled bins or in the sacks provided by the Council.

If subscriptions are not renewed, collections will cease.  For information about renewing your subscription click here: Garden Waste Collection Service.

Garden waste collections are suspended for a two week period for the Christmas and New Year weeks. If you do produce any additional garden waste during this period, you can take it to your local Household Waste and Recycling Centre where it will also be composted.

To report a missed collection, please click here: Report a Missed Bin


  • Recycling Star with Garden Waste Wheeled Bin