Privacy Notice – Test Valley Borough Council CCTV


This Privacy Notice explains how Test Valley Borough Council uses your data when captured on CCTV.

Test Valley Borough Council has CCTV in our Council Offices and other sites throughout the Borough.  These include Council buildings, car parks and other premises, as well as public areas such as Andover and Romsey town centres and the Chantry Centre, Andover.  This CCTV will capture images in real time wherever the cameras are pointed and therefore may capture footage of you whilst you are in or on these premises or land.  Cameras are situated both inside buildings and outside, and signs are present to inform you where they are in use.

Additionally, CCTV is used in our fleet vehicles, which again may capture footage of pedestrians and other vehicles whilst they are in use.  All of these vehicles have notices on them to advise that they are equipped with cameras.

Our cameras do not focus on or target any particular ethnic group.

Who will be using your data?

Test Valley Borough Council will be the data controller for the data our cameras capture.

What Personal Data do we Use?

  • Static and moving images of people.
  • Vehicle registration numbers.

We do not deliberately attempt to record any special category personal data, but our cameras may inadvertently record information which falls within these categories. 

Why Do we use your Data?

  • For the prevention and detection of crime.
  • To ensure the health, safety and security of our employees, service users and visitors to any of our sites and other public areas.
  • To prevent, reduce and deal effectively with incidents of anti-social behaviour.
  • To enable an effective response to all forms of harassment, crime and disorder.
  • To reduce the fear of crime and to create a safer environment.
  • To provide assistance to emergency services should this be required.
  • To assist with any staff and employment issues, for example, disciplinary proceedings and investigations, where appropriate to do so.
  • For the defence of the Council or its employees with regards to legal or insurance claims.

The Legal Reasons that allow us to use your Data in this Way.

The legal basis for processing your personal data is as follows:

  • That it is necessary to perform a task in the public interest.
  • That it is necessary to meet a legal obligation.
  • That we have a legitimate interest in processing the information (where the Council is not undertaking the performance of its tasks or where it is responding to a request under the Freedom of Information Act 2000).

The legal basis for processing special category personal data is as follows:

  • To establish, exercise or defend legal claims.
  • To prevent fraud.
  • For the purposes of preventing and detecting crime.

where in the above cases there is a substantial public interest in processing this information.

Who Might we Share your Data With?

We do not share your data as a matter of course and will only do so when it is necessary or required by law. 

We may be asked to provide footage to assist the Police with their investigations into criminal offences.  We may also be asked for footage by insurance companies in relation to car accidents or damage to cars parked on Council premises and public areas.

Any CCTV footage will only be processed internally by Council staff who are authorised to do so and any other departments where there is a legitimate and lawful reason for their involvement.

Where is Your data Stored and how Long is it Kept For?

Your data is securely stored and is not transferred outside of the UK.

Data is retained in accordance with the Council’s retention schedule.

Does the Council Make Decisions Using Fully Automated Processes?


What Rights do you have over the Use of Your Data?

  • To be informed about how we use your data.
  • To access a copy of any of your data that we process.
  • To request us to rectify or correct any of your data that we process.
  • To object to the use of your data.
  • To request that your personal data is erased.
  • To request that we transfer your information to you or another organisation.
  • To object to fully automated decision making should the need arise.

Some of these rights are subject to exemptions.

Contact the Data Protection Officer

If you have any concerns about the way in which the Council is using your data, you can contact the Council’s Data Protection Officer by e-mailing: