Bulky Waste Collection Service

Please be aware there is a delay in processing bulky waste collections at this time.
When contacting us via our eform or email please include a telephone number and the best time for us to contact you. This will help us process your request quicker.


We provide a service for the collection of unwanted bulky household items and large amounts of garden waste.

The Bulky Waste Collection Service (often referred to as a 'Special Collection') is chargeable and any charge made will be based on the number of items to be collected.


Payment must be received before the work is undertaken. We accept cheques, postal orders and debit cards.

When you arrange your bulky waste collection, you will be asked where you intend to leave the items. They must be on your property, but outside and accessible - for instance on your drive or front garden.

You will be given a collection date. Items are usually collected within 10 working days of any payment being received.


Bulky Waste Collection Service Charges
One item £30.00
Multiple items (maximum of four items) £54.00
Garden waste (large amounts)

£35.00 minimum charge - quote by arrangement


Note: The Council offers one free collection (of up to four items) per year for households who receive Council Tax Support (excluding single person discount).


Please note:

  • we will only collect the items named in the original request
  • light garden waste must be tied into bundles or bagged
  • we do not collect large branches or tree trunks etc.
  • we do not collect building waste e.g. concrete, asbestos etc.
  • waste must not be left on the highway as this is classed as fly tipping.

This is a domestic service and we reserve the right to inspect/reject any waste that is believed to be from non-domestic sources.

Fly tipping (unlawful dumping) of waste is illegal and can be subject to a £50,000 fine.

To request further information or to arrange a Bulky Waste Collection, contact Customer Services on 01264 368000 or email info@testvalley.gov.uk