GDPR Privacy Statement


We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • apply for benefits or other  services provided by the Council or on behalf of the Council;
  • create an account on our website;
  • make a payment;
  • report a concern;
  • make a complaint;
  • request information to be sent to you;
  • subscribe to our service notifications or publications;
  • enter a survey or take part in a consultation;
  • give us some feedback;
  • any other communication initiated by you.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.  Please see our cookie policy for further details

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

  • Technical Data from the following parties:
    • (a)   government departments, other public sector organisations
    • (b)   analytics providers;
    • (c)   advertising networks ; and
    • (d)   search information providers.
  • Contact, Financial and Transaction Data from providers of technical, payment and delivery service
  • Identity and Contact Data from data brokers or aggregators
  • Identity and Contact Data from publicly availably sources