Flooding Advice and Flood Warnings

Am I at risk from flooding ?

Environment Agency - Floodline

This is a service that gives flood alerts and warnings. It is recommended that you sign up to receive warnings if you are concerned about the flood risk to your property.This is a free service that provides flood warnings direct to you by telephone, mobile, email, SMS text message, fax or pager.

Call 0345 988 1188 or sign up On Line

Flood Warnings

Flood warnings within the UK are given in a 3 stage approach, Flood Watch, Flood Warning and Severe Flood Warning, depending on the severity or likelihood of flooding occuring.  For more information on flood alerts and warnings see the Environment Agency website.

Preparing for a flood

It is the responsibility of home owners to protect their property from flooding.  If you are aware that there is a risk of flooding, be prepared with:


  • an emergency kit
  • emergency contact details
  • sand bags

Click on this link for more advice on what can be done to protect your home from flooding.
Useful advice is also available on the Direct Line Website.

During a flood

The do's and dont's during a flood (from Hampshire County Council's website) including:

  • Stay safe
  • Use your emergency pack
  • Switch off gas, water and electricity
  • don't allow children to play in the flood water
  • contact your insurance company
  • lock up if you evacuate your property

Further information can be found in the related documents below about:

  • Drainage system failure
  • Flooding from public sewers - information from Southern Water
  • Drinking water safety
  • Temporary housing

After a flood

Information about the following can be found by clicking on the related documents at the foot of the page:

The three step clean up
Making a claim
Advice for customers following a water flooding incident - Information leaflet from Southern Water
Flood defences for your home