Duty to refer

The homelessness reduction act (HRA) came in to force on the 3rd April 2018. Under Section 213B of the HRA, your organisation will have a duty to refer (DtR) customers who may be homeless or threatened with homelessness within 56 days, to a Local Authority from 1st October 2018.

A county wide DtR protocol and referral form have been developed for Hampshire in readiness and to ensure that all agencies have the correct information and procedures in place in order to refer patients/ service users to a local authority housing department.

Please find attached the DtR protocol and referral form which should be disseminated throughout your organisation with specific emphasis on front-line staff.

Further information about the homelessness reduction act and the DtR can be found at the side of this page.